Privacy & Cookies Policy
We may revise this Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.
This Policy describes:
The information that we collect
How we use the information we collect
How we share information with third parties
Keeping your information and information security
Your choices and rights
How to contact us and other important information
In this Policy when we refer to Definancy Lda. and our affiliates, (collectively, "Definancy", "us," “our,” or "we").
Definancy's registered office is at Rua Carlos Alberto Mota Pinto 17, 3º A, 1070-313 Lisboa, Portugal.
You can find contact details in the Contact us section of our website.
Who we are
Definancy is a FinTech that provides a “White glove” trading experience for large transactions, and a secured hold and trade solution for Digital Assets.
Purpose of this Policy
Definancy takes your privacy very seriously and is committed to protecting your personal information. This Policy sets out the way in which personal information you provide to us is used and kept secure. It applies whenever we collect your personal data (including when you use our Site or other digital platforms).
What is personal information
Updating your personal information
If you need to change or amend your personal information, including your contact details, please notify Definancy in writing by email; details can be found below.
Third party links
Even tough our website may contain links to third party websites / digital platforms which are provided for your convenience, we are only responsible for the privacy practices and security of our own website.
The information that we collect
We will process personal information that you give to us, or that we might obtain from other sources, including when you email us or contact us through various channels as follows:
Signing up for services on our website:
When you sign up for newsletters, webinars, events or when you contact us with queries or respond to our communications. The personal information you provide may include your full name, title, telephone number, email address and content, date and time of your email correspondence and information about your employer or your business.
Related to services we provide:
As a client of Definancy, namely in connection with our provision of digital asset acquisition and storage services, you will provide us with personal information when you or the company you represent becomes a client.
If you are not a client, we may collect or receive your personal information if somehow you are involved in one of our client’s matters, v.g., being shareholder, the ultimate beneficiary, manager or have other type of meaningful relation with one of our client’s.
We might receive information from third parties such as your employer, other parties relevant to the services we are providing (e.g. counterparties in transactions) and others such as regulators and authorities including law enforcement agencies. That information could include your name, contact details, employment details and other information relevant to the digital asset acquisition and storage services that we are providing to our client.
When you apply for a role with us you may provide us with your full name, date of birth, nationality, education and qualification details, your gender, your CV, photograph, passport details, marital status, home address and home telephone number, mobile telephone number and other details set out in your application.
If you apply for a position with us we may collect personal information relating to past employment, qualifications and education, opinions from third parties about you, past employment history and other details about you, which will be provided to us by a third party that provides background screening services to us.
How we use the information we collect
We may do the following with your personal information:
Use it to provide digital asset acquisition and custody services to the relevant client;
Use it to establish, exercise or defend our legal rights or for the purpose of legal proceedings;
Use it to prevent and respond to actual or potential fraud or illegal activities;
To comply with legal and regulatory obligations that we have to discharge;
Use it for our legitimate business interests, such as undertaking business research and analysis, managing the operation of our websites and our business;
Use it to send you newsletters, marketing communications and other information that may be of interest to you;
Where you have applied for a position with us, to review and process your job application;
Use it to look into any complaints or queries you may have; and
Record and monitor your use of our websites or our other online services for our business purposes which may include analysis of usage, measurement of site performance and generation of marketing reports.
We may also collate, process and share any statistics based on an aggregation of information held by us provided that any individual is not identified from the resulting analysis and the collation, processing and dissemination of such information is permitted by law.
Legal grounds to process your personal information:
Consent – we may need your consent to use your personal information, and you can withdraw your consent anytime by contacting us (see below).
Performance of a contract and legitimate interest – we may need to collect and use your personal information to enter into a contract with you, to provide services to you, to give you information of your interest, or to perform our obligations under a contract with you.
Compliance with law or regulation – we may use your personal information as necessary to comply with applicable law/regulation.
Information shared with third parties
We will not sell, trade or lease your personal information to others.
The following third parties may have access to your personal information:
Any other person who is authorised to act on your behalf;
Regulators, government departments, law enforcement authorities, tax authorities and insurance companies;
Any relevant dispute resolution body or the courts; and
Persons or businesses in connection with any sale, merger, acquisition, disposal, reorganisation or similar change in our business.
Further to those, as Definancy contract with third party service providers and suppliers to deliver certain services, there might be the need to share with those third parties your personal data in order for them to process and help us to provide the services that you have contracted with us. in line with this, Definancy adheres to the requirement to have Data Processing Agreements in place with each of its providers so that they process your personal data in accordance with this Policy. This may include, but is not limited to:
Third parties relevant to the digital asset acquisition and custodian services that we provide. This may include, but is not limited to, counterparties to transactions, other professional service providers, regulators, authorities, governmental institutions and exchanges.
IT and communications service providers.
To the extent required by law, regulation or court order, for example, if we are under a duty to disclose your personal information in order to comply with any legal obligation.
Information hold and security
We will hold your information for as long as is necessary for purpose for which we are using it.
We will not hold your personal information for any longer than is necessary, also considering any requirements to keep your personal data to comply with the law and any regulatory requirements.
We will ensure that the personal information that we hold is subject to appropriate security measures.
Your choices and rights
You have the right to:
Access the personal information held about the you by making a subject access request in accordance with the data protection legislation. We may charge a reasonable fee when a request is manifestly unfounded or excessive;
Have your personal information rectified if it is inaccurate or incomplete;
Request to have your personal information deleted in certain specific circumstances as set out in the data protection legislation;
Request to restrict the processing of your personal information in certain specific circumstances as set out in the data protection legislation;
Ask us not to process your personal data for marketing purposes or for purposes based on our legitimate interests (in certain circumstances as set out in the data protection legislation);
Ask us to not undergo automated decision making; and
Where you have provided consent, to request to withdraw such consent at any time.
Please note that if you choose to exercise your rights to have personal data restricted or deleted, then we may not be able to provide you with a full service.
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Under the law we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
If you would like further information on the collection, use, disclosure, transfer or processing of your personal information or the exercise of any of the rights listed above, please contact us by writing to us at: legal@Definancy.com.