Privacy & Cookies Policy

This Privacy Policy (the Policy) describes how Definancy, Lda. collects, uses and shares the information you provide to us and the information we collect in the course of operating our business and our sites.

We may revise this Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

This Policy describes:

General Information 

The information that we collect 

How we use the information we collect 

How we share information with third parties 

Keeping your information and information security 

Your choices and rights 


How to contact us and other important information 

General Information

In this Policy when we refer to Definancy Lda. and our affiliates, (collectively, "Definancy", "us," “our,” or "we"). 

Definancy's registered office is at Rua Carlos Alberto Mota Pinto 17, 3º A, 1070-313 Lisboa, Portugal. 

You can find contact details in the Contact us section of our website.

Who we are

Definancy is a FinTech that provides a “White glove” trading experience for large transactions, and a secured hold and trade solution for Digital Assets.

Purpose of this Policy

Definancy takes your privacy very seriously and is committed to protecting your personal information. This Policy sets out the way in which personal information you provide to us is used and kept secure. It applies whenever we collect your personal data (including when you use our Site or other digital platforms).

What is personal information

Personal information is typically data that identifies an individual or relates to an identifiable individual. This includes information you provide to us, information which is collected about you automatically, and information we obtain from third parties. The definition of personal information depends on the applicable law based on your physical location. Only the definition that applies to your physical location will apply to you under this Privacy Policy.

Updating your personal information

If you need to change or amend your personal information, including your contact details, please notify Definancy in writing by email; details can be found below.

Third party links

Even tough our website may contain links to third party websites / digital platforms which are provided for your convenience, we are only responsible for the privacy practices and security of our own website.

The information that we collect

We will process personal information that you give to us, or that we might obtain from other sources, including when you email us or contact us through various channels as follows:

When you sign up for newsletters, webinars, events or when you contact us with queries or respond to our communications. The personal information you provide may include your full name, title, telephone number, email address and content, date and time of your email correspondence and information about your employer or your business.

As a client of Definancy, namely in connection with our provision of digital asset acquisition and storage services, you will provide us with personal information when you or the company you represent becomes a client. 

If you are not a client, we may collect or receive your personal information if somehow you are involved in one of our client’s matters, v.g., being shareholder, the ultimate beneficiary, manager or have other type of meaningful relation with one of our client’s.

We might receive information from third parties such as your employer, other parties relevant to the services we are providing (e.g. counterparties in transactions) and others such as regulators and authorities including law enforcement agencies. That information could include your name, contact details, employment details and other information relevant to the digital asset acquisition and storage services that we are providing to our client.

When you apply for a role with us you may provide us with your full name, date of birth, nationality, education and qualification details, your gender, your CV, photograph, passport details, marital status, home address and home telephone number, mobile telephone number and other details set out in your application.

If you apply for a position with us we may collect personal information relating to past employment, qualifications and education, opinions from third parties about you, past employment history and other details about you, which will be provided to us by a third party that provides background screening services to us.

How we use the information we collect

We may do the following with your personal information:

We may also collate, process and share any statistics based on an aggregation of information held by us provided that any individual is not identified from the resulting analysis and the collation, processing and dissemination of such information is permitted by law.

Legal grounds to process your personal information:

Consent – we may need your consent to use your personal information, and you can withdraw your consent anytime by contacting us (see below).

Performance of a contract and legitimate interest – we may need to collect and use your personal information to enter into a contract with you, to provide services to you, to give you information of your interest, or to perform our obligations under a contract with you. 

Compliance with law or regulation – we may use your personal information as necessary to comply with applicable law/regulation. 

Information shared with third parties

We will not sell, trade or lease your personal information to others.

The following third parties may have access to your personal information:

Further to those, as Definancy contract with third party service providers and suppliers to deliver certain services, there might be the need to share with those third parties your personal data in order for them to process and help us to provide the services that you have contracted with us. in line with this, Definancy adheres to the requirement to have Data Processing Agreements in place with each of its providers so that they process your personal data in accordance with this Policy. This may include, but is not limited to:

Information hold and security

We will hold your information for as long as is necessary for purpose for which we are using it.

We will not hold your personal information for any longer than is necessary, also considering any requirements to keep your personal data to comply with the law and any regulatory requirements.

We will ensure that the personal information that we hold is subject to appropriate security measures.

Your choices and rights

You have the right to:

Please note that if you choose to exercise your rights to have personal data restricted or deleted, then we may not be able to provide you with a full service.


We use cookies in this website to personalize content and ads, provide social media features, and analyse our traffic. 

Cookies are small text files that can be used by websites to make a user's experience more efficient.

Under the law we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Contact Us

If you would like further information on the collection, use, disclosure, transfer or processing of your personal information or the exercise of any of the rights listed above, please contact us by writing to us at: